Patient Care Coordinator (Fitchburg, WI)

Patient Care Coordinator (Fitchburg, WI)
New Health Chiropractic is expanding, and an Office Assistant is needed for our busy clinic in Fitchburg, WI. At New Health Chiropractic, we see patients of all ages and backgrounds. We are the “friendly” office, always engaging and getting to know our clients and their families. We like to have fun but always remain professional. We are looking to add another friendly face to our team!
The ideal candidate:

• Has 3 years + experience in a customer-facing, service-oriented role; experience in a chiropractic or other medical clinic environment is a plus.
• Bi-lingual Spanish/English applicants are highly encouraged!
• Enjoys working with people, is very friendly, and has a positive attitude.
• Is flexible, knowledgeable, and able to learn quickly.
• Desires to be part of a team and take “ownership” of creating a comfortable and pleasant clinic environment.
• Has experience with and is skilled at working with a variety of software programs.
• Is confident when dealing with customer service/ technical support/ product ordering over the phone and internet.
• Maintains superior attention to detail, excellent time management, and organizational skills.
• Dedication, commitment, and honesty are a must.
• Current license in Wisconsin as a Chiropractic Technician or Chiropractic Radiologic Technician is a bonus but not required.

Position duties include:

• Greeting patients
• Answering the phone
• Scheduling patients
• Front desk collections
• Managing patient flow
• Clinic marketing
• Supply management
• General cleaning/ organizing
• Doctor/ patient liaison
• Other duties as assigned

Hours are considered full-time at M/W/Th 8:00a-6:00p (with an hour lunch break); Tu 2:00p-7:00p; F 9:00a-12:00p.
Compensation: $18-25/hour based on experience, with the opportunity for bonuses and raises.
Opportunities will be made available for additional training and advancement with the clinic.
Visit our website at newhealthmadison.com for more information. Please reply with your cover letter and resume for consideration. A resume received without a cover letter will not be considered.
Apply via email to: rich@newhealthmadison.com
Job Type: Full-time
Benefits:

• Employee discount
• Chiropractic and Integrated Health Benefits
• Paid time off

Schedule:

• Day shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person