Member Experience Advisor
Credit Union National Association is excited to announce an opening for a Member Experience Advisor to join their Strategic Credit Union Relations team. This position is responsible for all non-face-to-face communications received via CUNA's main 800-number and their general email. These inquiries will include entering and placing orders, registering members for conferences and events, providing technical support for all areas of the website, general reception duties, and answering questions. You will also be providing general knowledge about every CUNA product, conference, and program, addressing customer complaints, and all other general inquiries that CUNA may receive.
This position will be considered hybrid with a blend of remote and in-office work at CUNA’s Madison, Wisconsin office for Dane County candidates.